Privacy policy

ARTICLE 1 - PERSONAL INFORMATION COLLECTED


When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and e-mail address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.


ARTICLE 2 - CONSENT

When you provide us with your personal information to complete a transaction, check your credit card, place an order, schedule delivery or return a purchase, we assume that you consent to the collection and use of your information for this purpose only.

If we ask you to provide us with your personal information for any other reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.


How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@urban-wheelers.com.


ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.


ARTICLE 4 – HOSTING

Our shop is hosted by O2Switch in France
Your data is stored on a secure server protected by a firewall.


ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES


In general, the third party suppliers we use will only collect, use and disclose your information as necessary to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.

You may be asked to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.


ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. 

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.


ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that this policy has been updated, so that you will know what information we collect, how we use it, and under what circumstances we disclose it, if any.


QUESTIONS AND CONTACT INFO

If you wish to: access, correct, modify or delete any personal information we have about you or if you simply wish to have more information, please contact us at contact@urban-wheelers.com.