{"id":27575,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T19:13:42","guid":{"rendered":"https:\/\/urban-wheelers.com\/faq\/"},"modified":"2026-01-25T23:38:13","modified_gmt":"2026-01-25T22:38:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/urban-wheelers.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3870962995\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3870962995-label\" class=\"accordion-title plain active\" href=\"#accordion-item-i-received-a-damaged-item.-what-should-i-do?\" aria-expanded=\"true\" aria-controls=\"accordion-3870962995-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I received a damaged item. What should I do?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3870962995-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-3870962995-label\">\n\t\t\t\n\n<p>We do our best to avoid this, however, if this happens, simply send us an email with a picture of the damaged item to <a href=\"mailto:contact@urban-wheelers.com\">contact@urban-wheelers.com<\/a> and we will send you a similar replacement item very quickly.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2302530309\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2302530309-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-measure-my-head-size?\" aria-expanded=\"false\" aria-controls=\"accordion-2302530309-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I measure my head size?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2302530309-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2302530309-label\">\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1448806799\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"350\" height=\"275\" src=\"https:\/\/urban-wheelers.com\/wp-content\/uploads\/2021\/12\/mesure-casque.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/urban-wheelers.com\/wp-content\/uploads\/2021\/12\/mesure-casque.webp 350w, https:\/\/urban-wheelers.com\/wp-content\/uploads\/2021\/12\/mesure-casque-247x194.webp 247w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1448806799 {\n  width: 32%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-27575","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/pages\/27575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/comments?post=27575"}],"version-history":[{"count":1,"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/pages\/27575\/revisions"}],"predecessor-version":[{"id":45921,"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/pages\/27575\/revisions\/45921"}],"wp:attachment":[{"href":"https:\/\/urban-wheelers.com\/en\/wp-json\/wp\/v2\/media?parent=27575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}